Frequently Asked Questions about Rodriguez Bikes

- Questions and Answers -

General Bicycle Questions:

Other Questions:

Out of State (or outside of the U.S.) Customers:

What frame size do you recommend for my height?
Do you have any Rodriguez dealers in my area?
Can I order a bicycle over the internet or by phone?
If I order from out of state, how is the proper size determined?
Do I have to pay sales tax if I don't live in Washington State?
If I email or fax in my size information, does that commit me to purchasing a bicycle?
How is payment handled securely?
Why aren't your frame geometries posted on your website?
What if I order a bike, and then don't like it?
How long will it take to get my bike?
How much will shipping cost me?
Do you ship internationally?
Who assembles and boxes my bike for shipping?
What happens after the bike arrives?
What do I do if the bike arrives damaged?
What is the warranty on a Rodriguez bike?

Once your bike arrives, you (or a bike mechanic) might ask:

Rohloff and Alfine Equipped Bike Specific Questions:

What is a Rohloff hub?
What is a Shimano Alfine hub?
How do Rohloff and Alfine hubs compare?
What is the gear range on a Rohloff hub?
Should I use a belt drive on this bike?
What are the differences between a Rodriguez and any other brand with a Rohloff hub?
Is it hard to get the wheel in and out on a Rohloff equipped bike?
What are the Pros and Cons of a Rohloff hub?
What's the best way to mount the Rohloff shifter?
Can I convert my existing bike to use a Rohloff hub?
How do you tension the chain on a Rohloff equiped bike?
How much does a Rohloff equipped bike weigh?

Sport/Randonneur Specific Questions:

Touring bike Specific Questions:

What's the difference between the UTB (W2 Adventure) and the Rodriguez Adventure touring bikes?
I think I might travel someday. Should I get the Rodriguez Travel Package now or later when I know I'm ready to travel?
Will my front rack fit the Rodriguez fork braze-ons?
How wide of tires can I use with this bike?
Why don't you recommend disc brakes on touring bikes?
Why aren't your frame geometries posted on your website?
What gearing ratio do your bikes come with?
Why do you use smaller wheels on the smaller bikes?
Why do the shifters say 10-sp, but there are only 9 cogs on the back.

Travel bike Specific Questions:

What kind of cases will this bike fit into?
Why do 26" wheels work better on a travel bike?
I think I might travel someday. Should I get the Rodriguez Travel Package now or later when I know I'm ready to travel?
How mechanical do I have to be to pack and unpack one of your travel bikes?
Why don't you recommend disc brakes on travel bikes?
Why do the shifters say 10-sp, but there are only 9 cogs on the back.
Why aren't your frame geometries posted on your website?
Why do you use smaller wheels on the smaller bikes?

Tandem Specific Questions:

Do you rent tandems?
Why don't you recommend disc brakes?
What is ovalized tubing?
Why are your tandems so much less expensive than comparable models from other manufacturers?
What gearing ratio do your bikes come with?
Will my front rack fit the Rodriguez fork braze-ons?
I think I might travel someday. Should I get the Rodriguez Travel Package now or later when I know I'm ready to travel?
How much do your tandems weigh?
Do you make titanium tandems?
What about those new belt drive timing systems?
Why do the shifters say 10-sp, but there are only 9 cogs on the back.