June 6,1996

R&E Cycles
Estelle Gray
5627 University Way N. E.
Seattle, WA 98105

Dear Estelle:

Thank you for bringing the axle to the Tandem Rally, and letting me try the hydrapost before buying it. You and Dan really do mix good old fashioned customer service with current technology, knowledge and products. It is really a pain in the neck getting to Seattle, but worth doing business with you. Thanks for taking a risk and running your business the way you do. If have dealt with bike shops in California, New Mexico, Iowa, Utah, Idaho, Washington and North Carolina. Your bike shop is in a class all by itself! Customer service is the thing that makes it most different. Thanks!

I have enclosed a check for $146.07 for the following:

Hydrapost 110
Axle 25
subtotal 135
tax 11.07
TOTAL 146.07

We will be up on Saturday June 1 5 at 1 0:00 to have John do our 90 day tune up. I spoke to him about our rubbing brakes and loose spokes. We also got our bike radio in the mail today. We will bring it and show you on Saturday.

Thanks again. Look forward to having you zoom past us on the second day of STP.

Sincerely,

Tim Grace

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